Listen Labs • Trusted AI Research for Leading Brands
Listen Labs, 85 2nd St, Suite 500, San Francisco, CA 94105
Listen vs Outset
Why Companies Choose Listen over Outset
While Outset can work for some UXR teams, customers say they choose Listen for a smoother user experience, more robust panel recruitment, and better white-glove service.
You’re in safe hands
We’re trusted by industry leaders & innovators.
The new (and better) way to do customer research
Get instant insights throughout the customer journey
Product Comparison
| Feature | Listen Labs | Other AI Tools | Traditional Methods |
|---|---|---|---|
| Hybrid qual + quant insights in one platform | ✓ | Varies | Varies |
| AI-moderated text, voice, and video interviews | ✓ | Varies | Varies |
| Intelligent probing generates 3x longer responses | ✓ | Varies | Varies |
| Run thousands of interviews in parallel | ✓ | Varies | Varies |
| Full insights report in 24 hours, not 4 weeks | ✓ | Varies | Varies |
| 30M+ global, verified participants | ✓ | Varies | Varies |
| Multi-layered fraud detection eliminates invalid responses | ✓ | Varies | Varies |
| 100+ languages supported with automatic translation | ✓ | Varies | Varies |
| SOC 2, ISO 42001/27001/27701, HIPAA compliance | ✓ | Varies | Varies |
See how we stack up
50+
Languages
“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”
Lauren Haugh Neville
Director of Product Insights, Chubbies Shorts
"Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”
Romani Patel
Director of Data Science, Microsoft
Book a Demo
Book now
By clicking “Submit”, you agree Listen Labs may use your information as described in our Privacy Policy, including to contact you about our products and services.
Use Case
- Consumer Journey Map
- Multi-Market Segmentation
- Brand Tracker
- Concept & Prototype Testing
- Creative Testing
- Usability Testing