Usability Testing - Listen Labs | Trusted AI Research for Leading Brands
Listen Labs, 85 2nd St, Suite 500, San Francisco, CA 94105
Usability Testing
Validate product ease-of-use & let users share their screens as they walk-through your feature, website & more
Watch real users navigate your product to spot friction points early. Fix usability issues before they cost you conversions and support tickets.
Find what frustrates users before you ship
Run AI usability testing to assign tasks, watch participants complete them, and see exactly what to improve based on real evidence.
Task-based testing scenarios
Assign specific goals for participants to complete. Measure success rates and pinpoint where the experience breaks down.
Screen sharing for real-time navigation
Participants share their screen as they complete tasks. Watch their clicks, scrolls, and navigation path without disrupting the experience.
Capture unfiltered user reactions
Get highlight reels showing the gap between design intent and user behavior. Understand patterns in confusion to fix root causes.
You’re in safe hands
We’re trusted by industry leaders & innovators.
Turn usability into a competitive advantage
E-commerce
Test checkout flows, product pages, and search to remove obstacles that kill conversions.
Technology
Catch usability issues in prototypes before engineering builds features that users can't navigate or don't understand.
Financial Services
Validate that complex products are easy to understand and use so customers trust your platform.
50+
Languages
“Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”
Lauren Haugh Neville Director of Product Insights, Chubbies Shorts
"Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”
Romani Patel Director of Data Science, Microsoft
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