Listen Labs • Trusted AI Research for Leading Brands
Listen Labs, 85 2nd St, Suite 500, San Francisco, CA 94105
Trusted Partners
The research partner for hundreds of leading brands
- 150+ Global, multilingual interviews
- 300+ Locations tested
- 100 Studies in the time of 5
- 4x Larger sample size
How it Works
A single place to run your research end-to-end.
From first question to insights that compound. Enterprise-grade controls throughout.
01 Design the study
Listen drafts objectives, questions, and probing context in seconds based on your goal. Or upload your own interview guide.
02 Reach the right people
Qualified from a global network of 50M+ participants, including hard to reach audiences. Or use your list of contacts.
03 Interview at scale
The AI moderator holds a real conversation with smart follow-ups to drive deeper answers. Runs globally, 24/7, across 120+ languages.
04 Deliver meaningful results
Listen builds your deliverables, from highlight reels to boardroom-ready slides. Every claim traces back to a real interview.
05 Compound your learnings
The more you run, the richer your workspace gets. Search and build on past studies, themes, and reports, so your team keeps getting sharper.
Case Studies
Hear it from our customers
100 Studies in the Time of 5
"Think about it as 100 studies for the price, at least in terms of time, of five or six. Our researchers' time is one of the scarcest commodities."
Jane Justice Leibrock, Head of User Experience Research150+ Global, Multilingual Interviews
"AI removes the drudgery of my work so that I can focus on things that really matter... focusing more on the strategic work, and talking to the customers. It makes my day-to-day work a little bit more fun."
Romani Patel, Director of Data Science300+ Locations Tested
"Actually didn't cut our research budget. We're just doing 10 times more and being able to move much quicker."
Jonathan Neman, CEO
Use cases
Designed for your research needs. From AI sentiment and adoption to concept tests and brand tracking.
01 Market & Audience Understanding
Learn how your audience thinks and feels, and watch it change over time.
02 Concept & Prototype Testing
Get qualitative depth to make the right product decisions before you ship.
03 Creative & Message Testing
Test messaging, positioning, and creative for maximum impact, from taglines to finished ads.
04 B2B & Expert Audiences
Recruit and interview niche, low-incidence, and professional audiences quickly and easily.
05 Usability Testing
Validate ease-of-use with users who share their screen as they walk through your product.
06 Brand Tracking
Track brand health, awareness, and perception on an always-on cadence and the “why.”
See Listen in Action
Quickly understand customers without compromising on rigor.
- 3x Longer customer responses than average
- 120+ Languages spoken
- 50m+ Possible respondents for studies
Research experts, on your team
Senior in-house researchers across UX, Insights, and Data Science
Eric Knoben
Head of Insights
Previously: Emerald Research Group, The Harris Poll, PSB InsightsCamille Le
Lead Insights Strategist
Previously: Morning Consult, The Concord GroupAndya Pakpahan
Sr. Insights Analyst
Previously: Morning Consult, MarketCastJill Graver
Insights Strategist
Previously: Cisco, Harvard Decision Science LaboratoryRyan Kelly
Insights Strategist
Previously: Quadrant StrategiesMaggie B.
Insights Strategist
Previously: Square, ChaseCharlee Roundhill-Dean
Insights Strategist
Previously: Google, Emerald Research GroupSamara Sargeant
Insights Strategist
Previously: Quadrant Strategies, TeneoDavid Bruce
Insights Strategist
Previously: TL;DR Insights, SchiresonAmanda Harrop
Insights Strategist
Previously: Morning Consult, Kantar Millward Brown