Listen Labs, 85 2nd St, Suite 500, San Francisco, CA 94105

# Listen vs Outset

### Why Companies Choose Listen over Outset

###### While Outset can work for some UXR teams, customers say they choose Listen for a smoother user experience, more robust panel recruitment, and better white-glove service.

[Book a Demo](/content/book-my-demo/index.html)

##### You’re in safe hands

We’re trusted by industry leaders & innovators.

#### The new (and better) way to do customer research

###### Get instant insights throughout the customer journey

###### Product Comparison

| Feature | Listen Labs | Other AI Tools | Traditional Methods |
|---------|-------------|----------------|--------------------|
| Hybrid qual + quant insights in one platform | ✓ | Varies | Varies |
| AI-moderated text, voice, and video interviews | ✓ | Varies | Varies |
| Intelligent probing generates 3x longer responses | ✓ | Varies | Varies |
| Run thousands of interviews in parallel | ✓ | Varies | Varies |
| Full insights report in 24 hours, not 4 weeks | ✓ | Varies | Varies |
| 30M+ global, verified participants | ✓ | Varies | Varies |
| Multi-layered fraud detection eliminates invalid responses | ✓ | Varies | Varies |
| 100+ languages supported with automatic translation | ✓ | Varies | Varies |
| SOC 2, ISO 42001/27001/27701, HIPAA compliance | ✓ | Varies | Varies |

#### See how we stack up

# 50+

###### Languages

###### “Listen Labs has been a welcomed addition to our team. It compresses hours of work into minutes, reaches a broader audience than our schedule allows and uncovers qual/quant insights in real time.”  
Lauren Haugh Neville  
Director of Product Insights, Chubbies Shorts

###### "Our leadership team was thrilled — not just by the speed and scale, but by how Listen brought the human stories to life. It’s removed the drudgery of research and brought the fun and joy back into my work.”  
Romani Patel  
Director of Data Science, Microsoft

##### Book a Demo

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## Use Case

- [Consumer Journey Map](/content/use-case/consumer-journey/index.html)  
- [Multi-Market Segmentation](/content/use-case/multi-market/index.html)  
- [Brand Tracker](/content/use-case/brand-perception/index.html)  
- [Concept & Prototype Testing](/content/use-case/concept-testing/index.html)  
- [Creative Testing](/content/use-case/creative-testing/index.html)  
- [Usability Testing](/content/use-case/usabilitity-testing/index.html)

## Role

- [Consumer Insights](/content/role/consumer-insights/index.html)  
- [Brand Marketers](/content/role/brand-marketers/index.html)  
- [Product Managers](/content/role/product-managers/index.html)  
- [UX Researchers](/content/role/ux-researchers/index.html)  
- [Agencies](/content/role/agencies/index.html)  
- [Investors](/content/role/investors/index.html)

## Industry

- [Consumer Packaged Goods](/content/industry/cpg/index.html)  
- [Technology](/content/industry/technology/index.html)  
- [E-commerce](/content/industry/e-commerce/index.html)  
- [Healthcare](/content/industry/healthcare/index.html)  
- [Financial Services](/content/industry/financial-services/index.html)  
- [Hospitality & Travel](/content/industry/hospitality-and-travel/index.html)

## Resources

- [Personality Test](/content/personality-test/index.html)  
- [Compare](/content/compare/index.html)  
- [Blog](/content/blog/index.html)  
- [Docs & Guides](https://docs.listenlabs.ai/)  
- [Media Requests](mailto:press@listenlabs.ai)  
- [Events](/content/events/index.html)

## Company

- [Careers](/content/careers/index.html)  
- [Founder Program](/content/founders-program/index.html)  
- [What’s New](/content/whatsnew/index.html)

## Legal

- [Privacy Policy](/content/privacy/index.html)  
- [Terms & Conditions](/content/terms/index.html)  
- [Cookie Policy](/content/cookie-policy/index.html)  
- [Master Service Agreement](/content/msa/index.html)  
- [Security](https://trust.listenlabs.ai/)

## Case Studies

- [Anthropic](/content/case-studies/anthropic/index.html)  
- [Microsoft](/content/case-studies/microsoft/index.html)  
- [Sweetgreen](/content/case-studies/sweetgreen/index.html)  
- [Cognition](/content/case-studies/cognition/index.html)  
- [Chubbies](/content/case-studies/chubbies/index.html)  
- [All case studies](/content/case-studies/index.html)